Returns & Exchanges

At New Arrivals, we want to ensure your performance gear is the perfect fit for your athletic lifestyle. If you are not completely satisfied with your purchase, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Gear

Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned equipment, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing